Returns & Exchanges
We take pride in the quality and authenticity of our products. However, if you are not entirely satisfied with your purchase, we are here to help. You may return or exchange eligible items within 7 days of receiving your order.
Please note that for hygiene and authenticity reasons, items must be strictly unused and returned with all original packaging, manuals, and warranty cards included.
Return Process
Contact Us
Reach out to our support team within 7 days of delivery via WhatsApp or email to initiate your return request.
Prepare Package
Ensure the product is unused, in its original condition, with all tags, protective films, and packaging intact.
Ship It Back
We will arrange a pickup from your location, or you may ship it back to us via a secure courier service.
Resolution
Once inspected, an exchange or store credit will be issued to you within 3–5 business days.